We were unable to retrieve the list of drivers for your product. Not sure which drivers to choose? In my case it was on the top right corner. Select from the products you own. After installation, plug the scanner to computer and the plug in power supply.

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Put the CD in the computer and when you run the install dont have any other windows open. You can dlatbed see all customer reviews for the product. G2401 this case the printer was fine. In the end I right-clicked the CD drive and clicked on ‘Explore’ and downloaded it from there. Unable to determine warranty status. I wonder if it is something to do with my still using Windows XP instead of one of the later operating systems.

Get to Know Us. I had trouble getting this going. The list of all available drivers for your product is shown above.


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I also have windows 7. In my case it was on the top right corner. At least with Royal Mail there is a network of local offices to collect the item from.

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I requested help from the HP Website, but this was insufficient. We are unable to determine your warranty status for the product and serial number provided. Please return to the product information page and verify the numbers provided or try again later. Remove selected files Download files.

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HP Scanjet G Flatbed Scanner – Scanner specifications | HP® Customer Support

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Select the desired files and choose ‘Download files’ to start a batch download. Select your operating system and versionChange Detected operating system: The scanner arrived promptly, but I experienced great difficulty installing the accompanying software.


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Select an operating system and version to see available software for this product. You get what you pay for. If you dont click OK it will not install and get stuck for a very long time. Top-rated Most recent Top-rated. This could take up to 3 minutes, depending on your computer and connection speed. There was a problem loading the comments at the moment. If any improvement can be made, I would like “guidelines” on the glass to line Items square.